👤 Client and Workload
Enter loads per week greater than 0.
💵 Dispatch Compensation
Fee percentage must be greater than 0.
Enter gross rate greater than 0.
⏱️ Dispatcher Servicing Economics
Time spent per load on calls, tracking, paperwork.
Enter admin hours greater than 0.
Your hourly rate or the value you place on your time.
Enter labor cost greater than 0.
Direct costs to service this client beyond your time.
The minimum hourly profit you aim to earn per client.
Enter a valid target amount greater than zero.
🚛 Carrier Economics Context
Actual paid miles the carrier drives.
Unpaid repositioning miles.
Carrier's all-in cost per mile driven.
Tolls, permits, lumper fees, etc.
❓ Frequently Asked Questions
What is client contribution margin?
Client contribution margin is the dispatcher's revenue from a client minus the cost to service that client, expressed as a percentage of revenue. A positive margin means the client is profitable for the dispatcher. It reflects whether the dispatcher's time and direct servicing costs are covered by the dispatch fees collected from that carrier client.
What should dispatcher labor cost per hour include?
Dispatcher labor cost per hour should reflect the value you place on your time — either what you pay yourself or an assistant, or the hourly rate you'd otherwise charge. It's used to calculate the true cost of the administrative hours spent on this client, including calls, tracking, paperwork, and follow-ups.
Why does the calculator show carrier economics?
Carrier economics are shown as retention context. A dispatcher may be profitable on a client, but if the carrier is operating at a loss, that carrier is at higher risk of dropping loads, renegotiating rates, or leaving your book entirely. Knowing both sides helps you assess whether the client relationship is sustainable long-term.
What makes a client 'time-heavy' versus 'strong economics'?
A client is profitable but time-heavy if the monthly contribution is positive but the profit per dispatcher hour falls below your target hourly profit rate. Strong economics means both positive contribution and meeting or exceeding your target profit per hour, indicating the client is profitable and efficient to service.
Track Multiple Clients with Dispatch Command
Measure profitability across your entire carrier book, not just one client. Dispatch Command automatically tracks contribution margin, servicing time, and carrier sustainability for every client relationship.
Join the WaitlistDisclaimer: This calculator provides estimates for informational purposes only and does not constitute financial, accounting, or business advice. Results are based solely on the values you enter. Consult with qualified professionals before making business decisions.