The difference between what shippers pay and what carriers get is your business.
Freight brokerage looks simple on the surface: a shipper pays you to move a load, you pay a carrier to haul it, and you keep the difference. The reality involves rate negotiation, carrier relationships, fuel surcharges, accessorial charges, and cash flow timing that make the margin far more complex than a simple spread.
Gross margin is the difference between what the shipper pays (customer rate) and what you pay the carrier (carrier rate). This is your gross profit per load before your own operating expenses.
| Item | Example |
|---|---|
| Customer rate (what shipper pays) | $2,400 |
| Carrier rate (what you pay driver) | −$1,800 |
| Gross profit | $600 |
| Gross margin % | 25% |
| Load board fees, factoring (~3%) | −$72 |
| Net margin per load | $528 |
Industry averages run 12–20% gross margin, though newer brokers with less buying power often run 15–25% to offset higher carrier costs. Established brokers with volume and committed carrier relationships can operate at 10–15% on competitive lanes and still be profitable due to load volume.
Enter customer rate, carrier rate, and accessorials to see gross profit, margin %, and monthly projections.
Freight Broker Profit Calculator →The brokers who sustain good margins long-term do three things consistently: they build direct carrier relationships (avoiding load board markup), they negotiate customer contracts with fuel surcharge pass-throughs, and they track every accessorial charge before confirming a load rate.
The biggest margin killer for new brokers is giving shippers a flat all-in rate and then getting hit with accessorials they did not price in. Always quote base rate plus documented accessorials as separate line items.